SOT
    • Introduction
    • User manual
      • Basic operation
        • Create and delete a device as a favorite
        • Use the filter function
      • Process
        • Compare processes
        • Change axes in the diagram
        • Show and hide axis in the diagram
        • Show special values
        • Display measured values in the diagram
        • Display process data in the diagram
        • Displaying diagram content
        • Permanently highlight a process curve
        • Temporarily highlight a process curve
        • Monitoring processes
        • Configure columns
        • Export process data
    • Operations manual
      • Overview
      • System architecture and interfaces
      • System requirements
        • trinity/static-content
        • trinity/trinity-core-service
        • trinity/trinity-gateway-service
      • Migration from previous versions
        • Influx database migration
        • Deletion of an old CPM installation
      • Setup and configuration
        • AI add-on: Process Intelligence
        • Database configuration
        • Port configuration
        • HELM configuration
        • Application account roles provided
        • Relational database
        • General logging
        • General OpenTelemetry
        • trinity/static-content
        • trinity/trinity-core-service
        • trinity/trinity-gateway-service
      • Start and shutdown
      • Regular operations
      • Failure handling
        • Processes are not received
        • Module is not visible in the Web Portal
        • How to verify if the broker is out of sync
        • Devices are missing
      • Backup and restore
      • Logging and monitoring
        • Observability
        • Logging characteristics
        • Logging format
        • Logging level
        • Required monitoring
        • Request-based logging format
        • Security logging format
        • Lifecycle logging format
        • Health verification endpoints
      • Known limitations
    • API documentation
Process Quality
  • Smart Operations Toolkit
    • Deviation Processor
    • Multitenant Access Control
    • Notification Service
    • Ticket Management
    • Web Portal
  • Shopfloor Management
    • Andon Live
    • KPI Reporting
    • Operational Routines
    • Shift Book
    • Shopfloor Management Administration
  • Product & Quality
    • Process Quality
    • AI Services
  • Machine & Equipment
    • Condition Monitoring
    • Device Portal
  • Enterprise & Shopfloor Integration
    • Information Router
    • Master Data Management

SOT Learning Portal

  • Process Quality
  • Operations manual
  • Known limitations

Known limitations

Process message limitations

  1. PQM process machine data with the messaging semantic "at most ones". So there is no guarantee that the data is persisted in the Influx database in case of failures.

  2. There is a size limitation of 68 kb (compressed) per process message. Depending on the compression rate, in most of the cases it has been proofed, that the maximum raw message size per process message is about 108 kb.

  3. There is a limitation for a process timestamp ($process.ts) precision for timestamps with a precision higher than milliseconds. Process timestamps with such precision are not displayed. For example, the timestamp ‘2024-03-21T12:54:23.5919Z’ will not be shown, while ‘2024-03-21T12:54:23.591Z’ works correctly.

Deviation Processor is not available or has a low ingest performance

If the deviation processor is deployed, automatically PQM becomes a detecting module in the context of the deviation processor. More information on this can be found in the deviation processor user manual.

By becoming a detecting module, PQM forwards the events as deviations via HTTPS to the deviation processor.

If PQM receives a non-successful status code, PQM will return status code 500 to the initiator of the process message request.

The sender is responsible for re-sending the process message.

Deviation Processor has low ingest performance

If PQM sends more deviations than the Deviation Processor can consume, the ingest rate of PQM is impacted.

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