SOT
    • Introduction
    • User manual
      • Basic operation
        • Create and delete a device as a favorite
        • Use the filter function
      • Process
        • Compare processes
        • Change axes in the diagram
        • Show and hide axis in the diagram
        • Show special values
        • Display measured values in the diagram
        • Display process data in the diagram
        • Displaying diagram content
        • Permanently highlight a process curve
        • Temporarily highlight a process curve
        • Monitoring processes
        • Configure columns
        • Export process data
    • Operations manual
      • Overview
      • System architecture and interfaces
      • System requirements
        • trinity/static-content
        • trinity/trinity-core-service
        • trinity/trinity-gateway-service
      • Migration from previous versions
        • Influx database migration
        • Deletion of an old CPM installation
      • Setup and configuration
        • AI add-on: Process Intelligence
        • Database configuration
        • Port configuration
        • HELM configuration
        • Application account roles provided
        • Relational database
        • General logging
        • General OpenTelemetry
        • trinity/static-content
        • trinity/trinity-core-service
        • trinity/trinity-gateway-service
      • Start and shutdown
      • Regular operations
      • Failure handling
        • Processes are not received
        • Module is not visible in the Web Portal
        • How to verify if the broker is out of sync
        • Devices are missing
      • Backup and restore
      • Logging and monitoring
        • Observability
        • Logging characteristics
        • Logging format
        • Logging level
        • Required monitoring
        • Request-based logging format
        • Security logging format
        • Lifecycle logging format
        • Health verification endpoints
      • Known limitations
    • API documentation
Process Quality
  • Smart Operations Toolkit
    • Deviation Processor
    • Multitenant Access Control
    • Notification Service
    • Ticket Management
    • Web Portal
  • Shopfloor Management
    • Andon Live
    • KPI Reporting
    • Operational Routines
    • Shift Book
    • Shopfloor Management Administration
  • Product & Quality
    • Process Quality
    • AI Services
  • Machine & Equipment
    • Condition Monitoring
    • Device Portal
  • Enterprise & Shopfloor Integration
    • Information Router
    • Master Data Management

SOT Learning Portal
  • Process Quality
  • Operations manual
  • Failure handling
  • Processes are not received

Processes are not received

Missing machine data

Further reference

  • Application account roles provided

Contents

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