SOT
    • Introduction
    • Release notes
      • 2025.03.00
        • RC2
        • RC1
      • 2025.02.01
        • SP10
        • SP9
        • SP8
        • SP7
        • SP6
        • SP5
        • SP3
        • SP2
        • SP1
      • 2025.02.00
        • SP25
        • SP24
        • SP23
        • SP22
        • SP21
        • SP20
        • SP19
        • SP18
        • SP17
        • SP16
        • SP15
        • SP14
        • SP13
        • SP12
        • SP11
        • SP10
        • SP9
        • SP8
        • SP7
        • SP6
        • SP5
        • SP4
        • SP3
        • SP2
        • SP1
    • Getting started
      • Getting access
      • Login
      • Main screen
      • Welcome dashboard
      • Detecting process anomalies
      • Analyzing data and detecting event sequences
      • Analyzing KPIs
    • How-tos
      • Monitors on production lines
        • Configuring the automatic login in the Smart Operations Toolkit
        • Configuring the automatic login to the identity provider with the Windows user
        • Setting cookies in the browser
        • Configuring the automatic logout in the Smart Operations Toolkit
        • Configuring the command line parameters in the browser
        • Known limitations and troubleshooting
      • Try out the APIs
    • Integration guide
      • Underlying concepts
        • Underlying concepts
        • Onboarding
        • Security
        • Communication
      • Integration journey
      • Example integrations
        • Node-RED
        • Power BI
      • Overview of APIs
    • Operations manual
      • Release
      • System architecture and interfaces
      • System requirements
        • Cluster requirements
        • Database requirements
        • Support for service meshes
      • Migration from previous SOT versions
      • Setup and configuration
        • Deployment process
        • Deployment with Helm
        • Advanced configuration
        • Integrations with external secret management solutions
        • Context paths
        • Service accounts and authorizations
        • Validation tests
        • Setup click once
        • Database user setup and configuration
      • Start and shutdown
      • Regular operations
        • User management & authentication
        • How to add additional tenants
        • How to access the cluster and pods
        • Automatic module role assignments in customer tenants
        • User credentials rotation - database and messaging secrets
      • Failure handling
        • Failure handling guidelines
        • Ansible operator troubleshooting
        • How to reach BCI for unresolved issues
      • Backup and restore
      • Logging and monitoring
        • The concept and conventions
        • ELK stack
        • ELK configurations aspects for beats
        • Proxy setup for ELK
        • Health endpoints configurations
      • Known limitations
      • Supporting functions
      • Security recommendations
        • Kubernetes
        • Security Best Practices for Databases
        • Certificates
        • Threat detection tools
    • Infrastructure manual
      • Release
      • System architecture and interfaces
        • RabbitMQ version support
      • System requirements
      • Migration from previous SOT infrastructure versions
      • Setup and configuration
        • Deployment process of the SOT infrastructure Helm chart
        • Deployment with Helm
      • Start and shutdown
      • Regular operations
        • RabbitMQ
          • User management & authentication
          • Disk size change
          • Upgrade performance with high performant disk type
          • Pod management policy
      • Failure handling
        • Connection failures
        • Data safety on the RabbitMQ side
        • Fix RabbitMQ cluster partitions
        • Delete unsynchronized RabbitMQ queues
        • How to reach BCI for unresolved issues
      • Backup and restore
      • Logging and monitoring
      • Known limitations
    • Training
    • Glossary
    • Further information and contact
Smart Operations Toolkit
  • Smart Operations Toolkit
    • Deviation Processor
    • Multitenant Access Control
    • Notification Service
    • Ticket Management
    • Web Portal
  • Shopfloor Management
    • Andon Live
    • KPI Reporting
    • Operational Routines
    • Shift Book
    • Shopfloor Management Administration
  • Product & Quality
    • Process Quality
    • AI Services
  • Machine & Equipment
    • Condition Monitoring
    • Device Portal
  • Enterprise & Shopfloor Integration
    • Information Router
    • Master Data Management

SOT Learning Portal

  • Smart Operations Toolkit
  • Documentation overview

Documentation overview

This page provides public learning material for the Smart Operations Toolkit including concepts, step-by-step guides, tools, APIs, and more.

Introduction

Get an introduction to what the Smart Operations Toolkit is, what it is composed of and what it can help you with.

Getting started

Start to experience the Smart Operations Toolkit step-by-step.

How-Tos

Learn about specific topics and best-practices around the Smart Operations Toolkit.

Integration guide

Learn why you should and how you can integrate your applications with the Smart Operations Toolkit

Operations manual

Everything about installing and operating the Smart Operations Toolkit.

Infrastructure manual

Prepare for operating the Smart Operations Toolkit by learning about its infrastructure helm chart.

Training

Get to know the training offerings tailored for various target groups, designed to build practical skills and technical expertise.

Glossary

Find the terms used by this documentation and their definitions.

The Smart Operations Toolkit is designed as an integrated solution for networked production. It contains functional modules for monitoring and controlling production and logistics processes, which can be combined as required. For more information, explore the BCI website.

Core Services

Learn how the Core Services enable efficiency with their human-in-the-loop features:

Deviation Processor

Detect, visualize and react to deviations on the shop floor

Documentation

Multitenant Access Control

Manage users and identities, groups and organizations, and their access rights conveniently

Documentation

Notification Service

Provide users with relevant information for better reaction speed

Documentation

Ticket Management

Assign and manage shop floor tasks efficiently

Documentation

Web Portal

Access all applications and manage dashboards centrally.

Documentation

Shopfloor Management

Learn how to work with our Shopfloor Management modules to enhance your production transparency and informed decision-making:

Andon Live

Visual-acoustic information system right on the line

Documentation

KPI Reporting

Makes all relevant manufacturing KPIs quickly available

Documentation

Operational Routines

Organize and execute reoccurring shopfloor KPI overview meetings

Documentation

Shift Book

Intelligent shift planning for lower error susceptibility

Documentation

Shopfloor Management Administration

Set-up tool for all shopfloor management related features

Documentation

Product & Quality

Learn how our Product & Quality modules help you improve production processes and part quality:

Process Quality

Centralized and process-agnostic monitoring of production processes (incl. automated anomaly detection)

Documentation

AI Services

Provides advanced AI capabilities for predictive maintenance, quality inspection, and process optimization.

Documentation

Machine & Equipment

Learn how you can use our Machine & Equipment modules to help you minimize downtimes and improve production performance:

Condition Monitoring

Permanent status recording of machines and systems for maximum transparency

Documentation

Device Portal

Manages and monitors IIoT devices and their software

Documentation

Enterprise & Shopfloor Integration

Learn about our Enterprise & Shopfloor Integration services that enable stress-free data flow in complex production networks:

Information Router

Central entry point for all incoming messages to keep the data transmission process lean and reliable

Documentation

Master Data Management

Centrally combines all production master data to avoid redundancies and improve interoperability

Documentation

Areas

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