Message Log tab

The Message Log tab is used to view, download, copy, and search for messages. The messages are data objects that are exchanged between ERP Connectivity and clients or ERP systems.

Display message status

Prerequisites

Guest , User , Editor or Power User role

Procedure

Go to the ERP Connectivity > Monitoring menu.
Open the Message Log tab.

The icon on the left-hand side of a message card provides an initial indication of the status of the messages. The status of the messages is displayed in the column Execution Status. The Text column shows an excerpt from the success or error notification relating to the messages. The column Execution Status provides information on whether the response of the package is delivered successfully to its caller. Depending on the individual package, this could be an asynchronous REST call, a notification sent via RabbitMQ etc.

The icon on the left-hand side of a message card displays error notifications relating to the messages and may overwrite individual successful message steps.

In the Text column, any success notifications are overwritten by error notifications, as these are more relevant for investigation.

Symbol	Status	Description
	Successful	Message was successfully sent and received.
	New	Message has been created, but not yet sent.
	Outstanding	Message has been sent, but not yet received.
	Retrying	Message was sent, but not received, and will be sent again.
	Invalid	Message could not be received.
	Failed	Message could not be sent.
	Externally Failed	The message contains content errors from the external ERP system. Communication was successful, but the ERP system reports a process-related or technical error.

Symbol

Status

Description

alert_success_filled

Successful

Message was successfully sent and received.

alert-warning-filled-yellow

New

Message has been created, but not yet sent.

alert-warning-filled-yellow

Outstanding

Message has been sent, but not yet received.

alert-warning-filled-yellow

Retrying

Message was sent, but not received, and will be sent again.

alert-error-filled-red

Invalid

Message could not be received.

alert-error-filled-red

Failed

Message could not be sent.

alert-error-filled-red

Externally Failed

The message contains content errors from the external ERP system. Communication was successful, but the ERP system reports a process-related or technical error.

View message history

Prerequisites

Guest , User , Editor or Power User role

Procedure

Go to the ERP Connectivity > Monitoring menu.
Open the Message Log tab.
In a message card, click on .

The Direction column shows whether a message has been received or sent by ERP Connectivity and the communication direction in which this is performed.

Symbol	Description
	Request from a client to ERP Connectivity
	Response from ERP Connectivity to the client
	Request from ERP Connectivity to the external ERP system
	Response from the external ERP system to ERP Connectivity

Symbol

Description

connectivity

Request from a client to ERP Connectivity

arrow_left connectivity

Response from ERP Connectivity to the client

connectivity

Request from ERP Connectivity to the external ERP system

connectivity arrow_left

Response from the external ERP system to ERP Connectivity

Download message

Prerequisites

User , Editor or Power User role

Procedure

Go to the ERP Connectivity > Monitoring menu.
Open the Message Log tab.
In a message card, click on .
Click in the row of a message.

The message is downloaded in text format (depending on the Connector Package either JSON or XML) and appears in the browser’s download folder.

Display the details of a message

Prerequisites

Guest , User , Editor or Power User role

Procedure

Go to the ERP Connectivity > Monitoring menu.
Open the Message Log tab.
In a message card, click on .
Click in the row of a message.

The detailed view displays details of the message, including the status, message ID, processing ID, correlation ID and last modified date.

Display the content of a message

Prerequisites

Guest , User , Editor or Power User role

Procedure

Go to the ERP Connectivity > Monitoring menu.
Open the Message Log tab.
In a message card, click on .
Click in the row of a message.
Open the Content View tab in the detailed view.

The contents of a message are displayed in raw format (depending on the package, either JSON or XML) according to the original message.

It is possible to copy the message directly into the clipboard by clicking Copy Raw right below the message.

Search for a message

Prerequisites

Guest , User , Editor or Power User role

Procedure

Go to the ERP Connectivity > Monitoring menu.
Open the Message Log tab.
Click on the Search parameters area.
Enter any search criteria.

Any number of search criteria can be selected to refine a search.
Click Search.

Only messages that match the entered search criteria are displayed in the results list. The entered search criteria are displayed below the search parameters.

To remove search criteria, click . Then click Search again.

Retry a message

Both failed and successful messages can be retried. Be cautious when retrying successful messages, as this may cause double bookings and inconsistencies in SAP.

Prerequisites

Editor or Power User role

Procedure

Go to the ERP Connectivity > Monitoring menu.
Open the Message Log tab.
In a message card, click on Retry.

The message has been sent manually and repeatedly. The number of repetitions is displayed in the Text column.

A message that was generated by an orchestration cannot be individually repeated in the Message Log. The whole orchestration must be repeated in the Orchestrator Log.