Orchestrator protocol tab

The Orchestrator protocol tab is used to display and search for processes. A process describes all the individual steps that an orchestrator package runs through. These are individual connector package calls.

Display status of the process

Prerequisites

Guest , User , Editor or Power User role

Procedure

Go to the ERP Connectivity > Monitoring menu.
Open the Orchestrator Log tab.

The icon on the left-hand side of a message card provides an initial indication of the status of the processes. The status of the processes is displayed in the Status column. The Text column shows an excerpt from the success or error notification relating to the processes.

The icon on the left-hand side of a message card displays error notifications relating to the processes and may overwrite individual successful process steps.

In the Text column, any success notifications are overwritten by error notifications, as these are more relevant for investigation.

Symbol	Status	Description
	Successful	The process was successfully sent and received.
	New	The process has been created, but not yet sent.
	Outstanding	The process has been sent, but not yet received.
	Retrying	The process was sent, but not received, and will be sent again.
	Invalid	The process was unable to be received.
	Failed	It was not possible to send the process.

Symbol

Status

Description

alert_success_filled

Successful

The process was successfully sent and received.

alert-warning-filled-yellow

New

The process has been created, but not yet sent.

alert-warning-filled-yellow

Outstanding

The process has been sent, but not yet received.

alert-warning-filled-yellow

Retrying

The process was sent, but not received, and will be sent again.

alert-error-filled-red

Invalid

The process was unable to be received.

alert-error-filled-red

Failed

It was not possible to send the process.

View process history

Prerequisites

Guest , User , Editor or Power User role

Procedure

Go to the ERP Connectivity > Monitoring menu.
Open the Orchestrator Log tab.
In a message card, click on .

An overview of the sequence of the individual process steps and their status is displayed.

To jump directly to the content of the relevant message in the message log, click window-shuffle Messages. The message log tab then opens, and you can only navigate back from here using the browser’s back button.

Display parameters of the process

Prerequisites

Guest , User , Editor or Power User role

Procedure

Go to the ERP Connectivity > Monitoring menu.
Open the Orchestrator Log tab.
In a message card, click on Parameters.
In the detailed view in the Parameters tab, click on in a process or process step.

The parameters of the process are displayed.

Search for process

Prerequisites

Guest , User , Editor or Power User role

Procedure

Go to the ERP Connectivity > Monitoring menu.
Open the Orchestrator Log tab.
Click on the Search parameter area.
Implement the required search criteria.

Any number of search criteria can be selected to refine a search.
Click Search.

Only processes with the selected search criteria are displayed in the results list. The implemented search criteria are displayed below the search parameters.

To remove search criteria, click . Then click Search again.

Repeat process

Prerequisites

Editor or Power User role
A process has failed.

Procedure

Go to the ERP Connectivity > Monitoring menu.
Open the Orchestrator Log tab.
In a message card, click on Repeat.

The process is sent manually and repeatedly. The number of repetitions is displayed in the Text column.