Migration to 4.11.x (Nexeed IAS 2026.01.x)

Assign Service Account Role "Ticket Context Registrar" to Condition Monitoring (CM) Module

Overview

A new service account role "Ticket Context Registrar" is required for the Condition Monitoring (CM) module. This role enables CM to register domain context information for each tenant when the Ticket Management module is installed.

Prerequisites

Ticket Management module must be installed
Service account roles configuration must be accessible

Role Assignment Methods

Automatic Assignment (tenant-0)

For the BCI tenant (tenant-0), the "Ticket Context Registrar" role is automatically assigned by the macma-operator during upgrade.

Customer Tenants

For existing customer tenants, the role assignment can be done through two methods:

Method 1: Automated Assignment (Recommended)

An adhoc job can be created by ansible-operator to assign the role
Automatic role assignment process is described in Nexeed IAS Ops Manual 2026.01 (Chapter 8.4 - Automatic module role assignments in customer tenants)

Method 2: Manual Assignment

Navigate to Nexeed Portal
Go to Access Management → Modules → Condition Monitoring
Select Assign Role (Ticket Context Registrar)

Post-Assignment Behavior

Automatic Registration

When the role is successfully assigned, the Condition Monitoring module will automatically register its domain context attributes in Ticket Management during startup for each tenant that includes both:

Condition Monitoring module
Ticket Management module

Manual Registration (Fallback)

If automatic registration fails or the role is not assigned, manual domain context registration is required.

Reference: CM Domain Context Registration in Ticket Management

Additional Information

Service Account Roles Documentation: Service Account Roles needed by Condition Monitoring (CM)
Role Details: Ticket Context Registrar

Authorized Module Health Endpoint Added

Overview

A new authorized module health endpoint has been added to the Condition Monitoring module. This endpoint complements the existing service health endpoints and provides comprehensive health status information for the module and its dependent services.

Key Features

Protected Access: Health endpoints are secured and require proper authorization
Role-Based Access: Only users with the "Operator" or "Condition Monitoring Administrator" role can access these endpoints
- MDM Sync API: Users with "Operator" role can trigger data synchronization from MDM to Condition Monitoring

Role Assignment

Automatic Assignment (tenant-0)

For the BCI tenant (tenant-0), the "Operator" role will be automatically assigned by the macma-operator during the upgrade process.

Manual Assignment (Customer Tenants)

For existing customer tenants, the "Operator" role assignment must be done manually by creating new contracts in MACMA.

Process: Create contracts in MACMA as described in the documentation

Additional Information

For detailed information about the module health endpoints, refer to Module Health Endpoints.