SOT
    • Introduction
    • User manual
      • General Descriptions
        • Fine-grained access control
        • Ticket Management Groups
      • Ticket Management
        • Filter options
        • Ticket details
        • Ticket archiving
        • Ticket anonymization
        • Notifications
        • Ticket escalation mapping
      • Maintenance status widget
    • Operations manual
      • Overview
      • System Architecture and Interfaces
      • System Requirements
        • tm/ticket-service
      • Migration from Previous Versions
        • Migration to 7.3.0+
        • Migration to 7.4.0+
        • Migration to 7.4.1+
        • Migration to 7.8.0+
        • Migration to 7.9.0+
        • Migration to 7.10.0+
        • Migration to 7.11.0+
        • Migration to 7.12.0+
        • Migration to 7.13.0+
        • Migration to 7.13.1+
        • Migration to 7.14.0+
        • Migration to 7.16.0+
        • Migration to 7.17.0+
        • Migration to 7.20.0+
      • Setup and Configuration
        • Setup
          • Installation guide
        • Recommendations
        • Helm Configuration
        • Ticket Management global variables
        • tm/ticket-service
        • Ticket Management IAS dependencies
      • Start and Shutdown
      • Regular Operations
      • Failure Handling
      • Backup and Restore
      • Logging and Monitoring
        • Module Health Verification Endpoints and K8S Probes
      • Known Limitations
        • Maximum 2100 parameter support of MSSQL can lead to query failure
        • Users from different tenants can have issues when calling MACMA/MDM concurrently
        • Lost messages of Notification service if maximum retry is exceeded
    • Developer documentation
      • Getting Started
      • How-Tos
        • Domain Context Registration
        • Integrating Ticket Management Views
      • Failure Handling
        • Embedded View Blocked by Content Security Policy (CSP)
    • API documentation
      • HTTP API
    • Glossary
Ticket Management
  • Smart Operations Toolkit
    • Deviation Processor
    • Multitenant Access Control
    • Notification Service
    • Ticket Management
    • Web Portal
  • Shopfloor Management
    • Andon Live
    • KPI Reporting
    • Operational Routines
    • Shift Book
    • Shopfloor Management Administration
  • Product & Quality
    • Process Quality
    • AI Services
  • Machine & Equipment
    • Condition Monitoring
    • Device Portal
  • Enterprise & Shopfloor Integration
    • Information Router
    • Master Data Management

SOT Learning Portal

  • Ticket Management
  • Operations manual
  • Migration from Previous Versions
  • Migration to 7.20.0+
7.22.2 7.22.0

Migration to 7.20.0+

Traefik Gateway Service removed

  • TM Gateway Service was removed and replaced with Ingress configurations.

Before upgrading to this version, remove any custom configuration done for TM’s gateway-service (i.e, from custom-values.yaml).
After upgrading to this version, check if the following kubernetes resources were cleaned up from TM’s namespace; if not, delete them: gateway-service-deployment, gateway-service, traefik-configmap, tm-ingress.

Changes

  • Static resource for Configuration Menu Item is created with resource id urn:com:bosch:bci:tm:ts:Configuration-View and resource type urn:com:bosch:bci:tm:ticket-service:static:views.

  • The user requires the privilege read on the resource Configuration Menu Item to view the new Configuration menu item. This privilege is available by default for Ticket Archiving Configurator, Ticket Anonymization Configurator and Ticket Anonymization Executor roles.

  • Static resource for Resource Registration Configuration is created with resource id urn:com:bosch:bci:tm:ts:Resource-Registration-Configuration and resource type urn:com:bosch:bci:tm:ticket-service:static:resource-registration-configurations.

  • Application Role Ticket Management Critical Configurator is added with read, add, modify and delete privilege on the Resource Registration Configuration resource.

  • The user requires the privilege read on the resource Resource Registration Configuration to call the following endpoint:

    • GET /BCI_TS_ADMIN/v1/{tenantId}/resource-registration-configurations

  • The user requires the privilege add and modify on the resource Resource Registration Configuration to call the following endpoint:

    • PUT /BCI_TS_ADMIN/v1/{tenantId}/resource-registration-configurations

  • The user requires the privilege delete on the resource Resource Registration Configuration to call the following endpoint:

    • DELETE /BCI_TS_ADMIN/v1/{tenantId}/resource-registration-configurations

  • Deprecated environment variables TS_FACILITYTYPESTOREGISTERRESOURCE_*** and TS_FACILITYTYPESTODELETERESOURCE_***. Use the newly introduced APIs to configure the Resource Registration.

  • Application role Solution Group Configurer renamed to Solution Group Configurator.

  • Application role Ticket Anonymization Configurer renamed to Ticket Anonymization Configurator.

  • Application role Ticket Archiving Configurer renamed to Ticket Archiving Configurator.

Contents

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