SOT
    • Introduction
    • User manual
      • General Descriptions
        • Fine-grained access control
        • Ticket Management Groups
      • Ticket Management
        • Filter options
        • Ticket details
        • Ticket archiving
        • Ticket anonymization
        • Notifications
        • Ticket escalation mapping
      • Maintenance status widget
    • Operations manual
      • Overview
      • System Architecture and Interfaces
      • System Requirements
        • tm/ticket-service
      • Migration from Previous Versions
        • Migration to 7.3.0+
        • Migration to 7.4.0+
        • Migration to 7.4.1+
        • Migration to 7.8.0+
        • Migration to 7.9.0+
        • Migration to 7.10.0+
        • Migration to 7.11.0+
        • Migration to 7.12.0+
        • Migration to 7.13.0+
        • Migration to 7.13.1+
        • Migration to 7.14.0+
        • Migration to 7.16.0+
        • Migration to 7.17.0+
        • Migration to 7.20.0+
      • Setup and Configuration
        • Setup
          • Installation guide
        • Recommendations
        • Helm Configuration
        • Ticket Management global variables
        • tm/ticket-service
        • Ticket Management IAS dependencies
      • Start and Shutdown
      • Regular Operations
      • Failure Handling
      • Backup and Restore
      • Logging and Monitoring
        • Module Health Verification Endpoints and K8S Probes
      • Known Limitations
        • Maximum 2100 parameter support of MSSQL can lead to query failure
        • Users from different tenants can have issues when calling MACMA/MDM concurrently
        • Lost messages of Notification service if maximum retry is exceeded
    • Developer documentation
      • Getting Started
      • How-Tos
        • Domain Context Registration
        • Integrating Ticket Management Views
      • Failure Handling
        • Embedded View Blocked by Content Security Policy (CSP)
    • API documentation
      • HTTP API
    • Glossary
Ticket Management
  • Smart Operations Toolkit
    • Deviation Processor
    • Multitenant Access Control
    • Notification Service
    • Ticket Management
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  • Shopfloor Management
    • Andon Live
    • KPI Reporting
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    • Shift Book
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  • Product & Quality
    • Process Quality
    • AI Services
  • Machine & Equipment
    • Condition Monitoring
    • Device Portal
  • Enterprise & Shopfloor Integration
    • Information Router
    • Master Data Management

SOT Learning Portal
  • Ticket Management
  • Operations manual
  • Migration from Previous Versions
  • Migration to 7.13.0+
7.22.2 7.22.0

Migration to 7.13.0+

TM now reacts on the contract creation event from MACMA. When the TM application id is included in the contract integration event, TM will start to load device master data from MDM for that tenant.

If there are insufficient privileges to communicate with MDM, TM will retry to load the master data (default max attempts is 10, configurable by TS_MMPD_CLIENT_MAX_RETRY_FOR_403). If the privileges are still missing after the maximum retry attempt, the failure status is saved in the database and will be retried by a scheduler that runs every 24 hours (default value, but can be configured).

Changes

  • New environment variables to configure the master data reload retry scheduler task:

    • TS_FAILED_MASTER_DATA_RELOAD_SCHEDULER

    • TS_FAILED_MASTER_DATA_RELOAD_SCHEDULER_INITIAL_DELAY_IN_MINUTES

    • TS_FAILED_MASTER_DATA_RELOAD_SCHEDULER_FIXED_DELAY_IN_HOURS

    • TS_FAILED_MASTER_DATA_RELOAD_SCHEDULER_LOCK_MIN_DURATION

    • TS_FAILED_MASTER_DATA_RELOAD_SCHEDULER_LOCK_MAX_DURATION

  • New environment variable to configure the maximum attempts for retrying on 403 errors when communicating with MDM :

    • TS_MMPD_CLIENT_MAX_RETRY_FOR_403

  • Static resource for "Get user information from MACMA" is created, resource id is "urn:com:bosch:bci:tm:ts:Users"

  • Static resource for "Get group information from MACMA" is created, resource id is "urn:com:bosch:bci:tm:ts:Groups"

  • Static resource for "Master data reload" is created, resource id is "urn:com:bosch:bci:tm:ts:Master-Data-Reload"

  • Static resource for "Health information about the services" is created, resource id is "health"

BREAKING API CHANGES

TM is breaking API due to security reasons. The following endpoints are now protected and need the according privilege to call them:

  • The user requires the privilege "execute" on the resource "urn:com:bosch:bci:tm:ts:Master-Data-Reload" which is included in the role "Operator" to call the following endpoint:

    • GET /BCI_TS_ADMIN/v1/{tenantId}/device-master-data

  • The user requires the privilege "read" on the resource "urn:com:bosch:bci:tm:ts:Portal-Registration-Configuration" which is included in the role "Operator" to call the following endpoint:

    • GET /portal-api/v3/registration-configuration

  • The user requires the privilege "read" on the resource urn:com:bosch:bci:tm:ts:Users which is included in the role "Ticket Management User", "Ticket Management Expert", and "Ticket Management Admin" to call the following endpoint:

    • GET /BCI_TS/v1/{tenantId}/users

    • GET /BCI_TS/v1/{tenantId}/users/search

    • GET /BCI_TS/v1/{tenantId}/users/{userId}/solution-groups

    • GET /BCI_TS/v1/{tenantId}/users/{userId}/acls

  • The user requires the privilege "read" on the resource urn:com:bosch:bci:tm:ts:Groups which is included in the role "Ticket Management User", "Ticket Management Expert", "Ticket Management Admin", and "Solution Group Reader" (intended to be assigned to application) to call the following endpoint:

    • GET /BCI_TS/v1/{tenantId}/solution-groups

    • GET /BCI_TS/v1/{tenantId}/solution-groups/{groupId}

    • GET /BCI_TS/v1/{tenantId}/solution-groups/{groupId}/users

Contents

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