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How to reach BCI for unresolved issues
Software Failures or Bugs can be reported via Email nexeed.helpdesk@de.bosch.com.
Incident Support, including Hotline, Ticket Service Portal, and Deployment and Monitoring Services, is only available for customers with a valid BCI Operation & Support contract.
If you are interested in our Operation & Support Service, please write to nexeed.helpdesk@de.bosch.com.