SOT
    • Introduction
    • Release notes
      • 2025.03.00
        • RC2
        • RC1
      • 2025.02.01
        • SP10
        • SP9
        • SP8
        • SP7
        • SP6
        • SP5
        • SP3
        • SP2
        • SP1
      • 2025.02.00
        • SP25
        • SP24
        • SP23
        • SP22
        • SP21
        • SP20
        • SP19
        • SP18
        • SP17
        • SP16
        • SP15
        • SP14
        • SP13
        • SP12
        • SP11
        • SP10
        • SP9
        • SP8
        • SP7
        • SP6
        • SP5
        • SP4
        • SP3
        • SP2
        • SP1
    • Getting started
      • Getting access
      • Login
      • Main screen
      • Welcome dashboard
      • Detecting process anomalies
      • Analyzing data and detecting event sequences
      • Analyzing KPIs
    • How-tos
      • Monitors on production lines
        • Configuring the automatic login in the Smart Operations Toolkit
        • Configuring the automatic login to the identity provider with the Windows user
        • Setting cookies in the browser
        • Configuring the automatic logout in the Smart Operations Toolkit
        • Configuring the command line parameters in the browser
        • Known limitations and troubleshooting
      • Try out the APIs
    • Integration guide
      • Underlying concepts
        • Underlying concepts
        • Onboarding
        • Security
        • Communication
      • Integration journey
      • Example integrations
        • Node-RED
        • Power BI
      • Overview of APIs
    • Operations manual
      • Release
      • System architecture and interfaces
      • System requirements
        • Cluster requirements
        • Database requirements
        • Support for service meshes
      • Migration from previous SOT versions
      • Setup and configuration
        • Deployment process
        • Deployment with Helm
        • Advanced configuration
        • Integrations with external secret management solutions
        • Context paths
        • Service accounts and authorizations
        • Validation tests
        • Setup click once
        • Database user setup and configuration
      • Start and shutdown
      • Regular operations
        • User management & authentication
        • How to add additional tenants
        • How to access the cluster and pods
        • Automatic module role assignments in customer tenants
        • User credentials rotation - database and messaging secrets
      • Failure handling
        • Failure handling guidelines
        • Ansible operator troubleshooting
        • How to reach BCI for unresolved issues
      • Backup and restore
      • Logging and monitoring
        • The concept and conventions
        • ELK stack
        • ELK configurations aspects for beats
        • Proxy setup for ELK
        • Health endpoints configurations
      • Known limitations
      • Supporting functions
      • Security recommendations
        • Kubernetes
        • Security Best Practices for Databases
        • Certificates
        • Threat detection tools
    • Infrastructure manual
      • Release
      • System architecture and interfaces
        • RabbitMQ version support
      • System requirements
      • Migration from previous SOT infrastructure versions
      • Setup and configuration
        • Deployment process of the SOT infrastructure Helm chart
        • Deployment with Helm
      • Start and shutdown
      • Regular operations
        • RabbitMQ
          • User management & authentication
          • Disk size change
          • Upgrade performance with high performant disk type
          • Pod management policy
      • Failure handling
        • Connection failures
        • Data safety on the RabbitMQ side
        • Fix RabbitMQ cluster partitions
        • Delete unsynchronized RabbitMQ queues
        • How to reach BCI for unresolved issues
      • Backup and restore
      • Logging and monitoring
      • Known limitations
    • Training
    • Glossary
    • Further information and contact
Smart Operations Toolkit
  • Smart Operations Toolkit
    • Deviation Processor
    • Multitenant Access Control
    • Notification Service
    • Ticket Management
    • Web Portal
  • Shopfloor Management
    • Andon Live
    • KPI Reporting
    • Operational Routines
    • Shift Book
    • Shopfloor Management Administration
  • Product & Quality
    • Process Quality
    • AI Services
  • Machine & Equipment
    • Condition Monitoring
    • Device Portal
  • Enterprise & Shopfloor Integration
    • Information Router
    • Master Data Management

SOT Learning Portal

  • Smart Operations Toolkit
  • Training

Training offerings

Unlocking the full value of our system starts with knowledge.

Training plays a vital role in ensuring the successful implementation, configuration, administration, and daily operation of the system. Without proper training, even the best-designed solution can fall short of its potential.

To ensure relevant and impactful learning, we focus on two major target groups:

Users & Admins

Focused on day-to-day operation, core functionalities, and practical use of the system.

Solution Experts

Diving deeper into the system architecture, advanced configurations, integration scenarios, and best practices.

Each training is designed with the specific needs and responsibilities of these groups in mind — ensuring every participant walks away confident and capable.

Whether you’re a first-time user or a technical expert, our training offering helps you turn system knowledge into real impact.

Target groups

One system. Different responsibilities.

Our trainings have two major target groups:

Users & Admins

In a production environment, not everyone needs to master the entire software — what matters is role-specific know-how.
Smart Operations Toolkit users require practical, job-focused training aligned with their daily tasks. A plant involves various user groups such as planners, operators, and administrators — each with different needs and expectations.

  • A standardized yet flexible training offering designed for diverse user roles and responsibilities.

  • Local trainer concept ensuring that each training is relevant and aligned with the local context and user environment

Internal offers

  • Basic Overview Trainings

  • Use Case Trainings

  • Local Trainer Qualification Program

External offers

  • Product-specific courses

Solution Experts

Technical depth meets implementation excellence.

Smart Operations Toolkit Solution Experts possess a comprehensive understanding of the system. They are the go-to professionals for technical configurations and business logic implementation.

  • An extensive qualification program including online and onsite trainings, workshops, and expert coaching

  • Acting as rollout and enablement partners thanks to their in-depth system knowledge and project experience

Internal offers

  • Solution Expert Qualification Program

Contact

Still have questions or need more details?

Our training offerings are designed to evolve with your needs. If you’re looking for tailored sessions, further information, or simply have questions, we’re here to support you.

Visit our internal SOT Training Docupedia Space or feel free to write an e-mail to bci.training@de.bosch.com — we’ll be happy to assist you.

 

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