SOT
    • Introduction
    • Release notes
      • 2025.03.00
        • RC2
        • RC1
      • 2025.02.01
        • SP10
        • SP9
        • SP8
        • SP7
        • SP6
        • SP5
        • SP3
        • SP2
        • SP1
      • 2025.02.00
        • SP25
        • SP24
        • SP23
        • SP22
        • SP21
        • SP20
        • SP19
        • SP18
        • SP17
        • SP16
        • SP15
        • SP14
        • SP13
        • SP12
        • SP11
        • SP10
        • SP9
        • SP8
        • SP7
        • SP6
        • SP5
        • SP4
        • SP3
        • SP2
        • SP1
    • Getting started
      • Getting access
      • Login
      • Main screen
      • Welcome dashboard
      • Detecting process anomalies
      • Analyzing data and detecting event sequences
      • Analyzing KPIs
    • How-tos
      • Monitors on production lines
        • Configuring the automatic login in the Smart Operations Toolkit
        • Configuring the automatic login to the identity provider with the Windows user
        • Setting cookies in the browser
        • Configuring the automatic logout in the Smart Operations Toolkit
        • Configuring the command line parameters in the browser
        • Known limitations and troubleshooting
      • Try out the APIs
    • Integration guide
      • Underlying concepts
        • Underlying concepts
        • Onboarding
        • Security
        • Communication
      • Integration journey
      • Example integrations
        • Node-RED
        • Power BI
      • Overview of APIs
    • Operations manual
      • Release
      • System architecture and interfaces
      • System requirements
        • Cluster requirements
        • Database requirements
        • Support for service meshes
      • Migration from previous SOT versions
      • Setup and configuration
        • Deployment process
        • Deployment with Helm
        • Advanced configuration
        • Integrations with external secret management solutions
        • Context paths
        • Service accounts and authorizations
        • Validation tests
        • Setup click once
        • Database user setup and configuration
      • Start and shutdown
      • Regular operations
        • User management & authentication
        • How to add additional tenants
        • How to access the cluster and pods
        • Automatic module role assignments in customer tenants
        • User credentials rotation - database and messaging secrets
      • Failure handling
        • Failure handling guidelines
        • Ansible operator troubleshooting
        • How to reach BCI for unresolved issues
      • Backup and restore
      • Logging and monitoring
        • The concept and conventions
        • ELK stack
        • ELK configurations aspects for beats
        • Proxy setup for ELK
        • Health endpoints configurations
      • Known limitations
      • Supporting functions
      • Security recommendations
        • Kubernetes
        • Security Best Practices for Databases
        • Certificates
        • Threat detection tools
    • Infrastructure manual
      • Release
      • System architecture and interfaces
        • RabbitMQ version support
      • System requirements
      • Migration from previous SOT infrastructure versions
      • Setup and configuration
        • Deployment process of the SOT infrastructure Helm chart
        • Deployment with Helm
      • Start and shutdown
      • Regular operations
        • RabbitMQ
          • User management & authentication
          • Disk size change
          • Upgrade performance with high performant disk type
          • Pod management policy
      • Failure handling
        • Connection failures
        • Data safety on the RabbitMQ side
        • Fix RabbitMQ cluster partitions
        • Delete unsynchronized RabbitMQ queues
        • How to reach BCI for unresolved issues
      • Backup and restore
      • Logging and monitoring
      • Known limitations
    • Training
    • Glossary
    • Further information and contact
Smart Operations Toolkit
  • Smart Operations Toolkit
    • Deviation Processor
    • Multitenant Access Control
    • Notification Service
    • Ticket Management
    • Web Portal
  • Shopfloor Management
    • Andon Live
    • KPI Reporting
    • Operational Routines
    • Shift Book
    • Shopfloor Management Administration
  • Product & Quality
    • Process Quality
    • AI Services
  • Machine & Equipment
    • Condition Monitoring
    • Device Portal
  • Enterprise & Shopfloor Integration
    • Information Router
    • Master Data Management

SOT Learning Portal

  • Smart Operations Toolkit
  • Operations manual
  • System architecture and interfaces

System architecture and interfaces

SOT is divided into Operating Base (Foundation) and Functional software modules. The Operating Base modules facilitate the central management of all the data and functionalities required by the Functional modules. Examples of Operating Base modules are Web Portal, MACMA, Master Data Management, and Information Router. Functional modules support specific use cases in a manufacturing environment. Examples of Functional modules are Process and Quality, Order Management, and Shiftbook.

Each module has their own infrastructure requirements, which can be found in the individual module operations manuals. From a system perspective, we use Rabbit MQ as the main messaging infrastructure to enable asynchronous communication within the different modules. RabbitMQ is not delivered as part of SOT, but BCI is providing an infrastructure chart with a preconfigured RabbitMq.

In the diagram below, an example of the architecture of SOT is shown. It includes some examples of the infrastructure components, the Operating Base (Foundation) modules, and the Functional modules. Additionally, an example of how each component interacts with each other is shown. For further details, please refer to the module operation manuals.

system architecture

Contents

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